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In Praise of Maintenance

We like beginnings. We cut ribbons, break ground, announce launches. We tell stories about inventors in garages and start-ups in cramped apartments. The culture of novelty is buoyant and cinematic; it speaks in firsts. Meanwhile, the quiet work of keeping things going—oiling the hinges, reconciling the ledgers, patching the potholes—rarely makes a headline. Yet maintenance is not the enemy of innovation. It is the condition for its possibility.

You can feel the difference in a single bicycle. A new bike is thrilling: slick paint, taut cables, the promise of speed. But over time the chain stretches, tires lose pressure, grit sneaks into the bearings. Ten minutes with a rag and lubricant turns a chattering ride into a whisper. Nothing “new” has been created in those minutes. And yet the quality of life changes, for the rider and for everyone on the road who doesn’t have to hear a squeal at every turn. Maintenance turns potential into practice.

We routinely underestimate these transformations because maintenance is a species of care, and care is often invisible by design. A well-maintained system is quiet. The lights stay on; the train arrives; the website loads; the bloodwork is unremarkable. Failure, by contrast, is conspicuous. It interrupts. So we write rules and budgets around interruption rather than around prevention, even when we know prevention is cheaper. Every engineer has watched an organization balk at a modest outlay for a redundant server or a scheduled refactor, only to approve an emergency spend many times larger after an outage. The math is clear; the psychology is not.

Part of the trouble is narrative. Novelty comes with built-in drama: a before and an after. Maintenance is a long middle. But if you zoom out, the middle is mostly what life is. Parenthood is maintenance; so is friendship. Teeth brushing, meal planning, answering emails, updating the software your colleague wrote two years ago—all upkeep. The word can sound dreary, until you notice that it is very close to sustain. In an era that asks us to think about sustainability, maintenance is not merely a tactic but an ethic.

There is also a politics to this. Economies reward the visible. An app that adds a feature can pitch it; an app that cleans up its backend cannot. So the people who maintain—nurses who chart carefully, sanitation workers who make a city livable, librarians who keep the river of information navigable, sysadmins who update packages at 2 a.m.—become culturally and financially undervalued. The work skews toward women and toward migrants, and the undervaluation maps accordingly. To praise maintenance is not just to admire a set of tasks; it is to insist that the social order recognize care as a form of skill and intelligence.

The planet, of course, is the ultimate test. We have spent centuries extracting and disposing, betting on cleverness to rescue us. Some of that cleverness will help. But the backbone of any livable future is maintenance: of forests, watersheds, soils, buildings that already exist, grids that already run. Retrofitting is maintenance. Insulation is maintenance. Repair is maintenance. The cleanest megawatt is the one you never had to generate because a leaky window stopped leaking.

Even in the domains we think of as pure invention, maintenance governs outcomes. Software, the quintessential world of newness, decays faster than concrete if neglected. Libraries depreciate through version rot; dependencies age; security assumptions go stale. The projects that endure are those that cultivate maintainers—people who respond to issues, improve documentation, prune features, make boring but consequential choices. The open-source world talks about “bus factor,” the number of people who can be hit by a bus before a project collapses. It is a macabre joke that points to a simple truth: continuity is collective.

It helps to rethink the aesthetics. Maintenance is not merely about staving off entropy; it is about deepening relationship. The musician who takes time to tune is not postponing art; tuning is part of the art. The gardener who weeds is not delaying the garden; weeding is how the garden becomes itself. A well-cared-for object invites a different posture from its user—attention, gratitude, reciprocity. The act of maintenance can be satisfying in the way that finishing never is, because finishing is rare and care is daily. We are never done being alive, so the practices that make aliveness smoother, kinder, more reliable deserve a certain reverence.

What would it look like to organize a life, a company, a city around this reverence? Budgets would shift from capricious capital projects to robust operations. Job titles would reflect the dignity of upkeep. We would measure success not only in launches but in quiet years. We would design for repairability and publish maintenance schedules as proudly as roadmaps. We would offer apprenticeships in the crafts of care. And we would learn to tell better stories: the engineer who retires a vulnerability before anyone notices; the neighbor who keeps the storm drain clear; the teacher who revises a lesson until it reaches the kid in the back row.

We will always need breakthroughs. But the future is not built once; it is kept. If innovation is the spark, maintenance is the oxygen. Praise the spark, by all means. But pay the oxygen bill.

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