The Organisational Design Challenge

Every company beyond ~30 people seems doomed to the same fate: simple decisions take weeks, obvious improvements die in committees, employees spend more time managing internal politics than solving real problems, and things that would take a founder 5 minutes to decide somehow require three meetings and a steering committee.

We've tried everything, flat hierarchies, holacracy, matrix structures, agile transformations, OKRs, digital transformation. Yet the bureaucratic disease always wins. Even companies that start lean and agile gradually succumb.

Your Challenge:
Design a concrete, specific system for running a 200-person company that structurally prevents these pathologies. Don't give me principles or values, give me an actual operating system with:

  • How decisions get made (who can decide what, and how)
  • How information flows (who knows what, when)
  • How resources get allocated
  • How conflicts get resolved
  • How performance is measured and rewarded
  • How the system prevents bureaucratic creep over time

Constraints:

  • Must work for a real business that needs to ship products/services to customers
  • Must handle the reality of human psychology (politics, empire-building, risk aversion)
  • Must be legally viable in modern regulatory environments
  • Must be able to hire from the general talent pool (not just special forces operators or monks)

The test: Could you actually implement this tomorrow in a real company and have it survive contact with reality for 5+ years without degrading into the same bureaucratic mess?

Don't just remix existing ideas. If the answer was "be like Spotify" or "copy Toyota", we'd have solved this already. What's the genuine innovation that breaks the pattern?

72.6s $0.037 Tokens i/o: 385/2,422

The Continuous Fission Model

Core Insight

The bureaucratic disease isn't a management failure—it's thermodynamic inevitability. Organizations naturally accumulate coordination overhead because there's no forcing function for continuous simplification. The innovation is treating organizational bloat like technical debt: making it immediately painful and creating automatic mechanisms that force regular organizational refactoring.

The Operating System

1. Structural Rule: The 50-Person Ceiling

No unit ever exceeds 50 people. Period.

When a unit approaches 50, it must fission into two independent units within 90 days or face automatic budget cuts (5% monthly until fission completes).

Why 50? Below Dunbar's number fragment (~50), everyone can know everyone, informal coordination works, and politics can't hide. This isn't a principle—it's a hard constraint enforced by the finance system.

Implementation:

  • Each unit is a separate P&L with its own bank account
  • Has exactly one leader (the "Captain")
  • Fission is planned at 35 people, triggered automatically at 45
  • Split must create two viable units (minimum 15 people each)

2. Decision Rights: The Boundary Clarity Protocol

Three decision layers with mathematical precision:

Captain Decisions (decides in <24 hours):

  • Anything affecting only their unit
  • Spending up to 10% of quarterly unit budget on a single decision
  • Hiring/firing within their unit
  • Internal process changes
  • Customer commitments their unit can fulfill independently

Council Decisions (decides in <1 week):

  • Spending 10-30% of relevant combined budgets
  • Coordination between 2-4 units
  • Standards that affect multiple units
  • Resource conflicts between units
  • Decisions where blast radius crosses unit boundaries

The Council is NOT a standing committee—it's whoever is actually affected. If Units A, C, and F need to decide something, the three Captains are the Council for that decision. They meet once, decide, done.

Shareholder Decisions (decides in <2 weeks):

  • Spending >30% of company resources
  • Strategy changes affecting all units
  • Fission plans
  • Captain appointments
  • Changes to this operating system

"Shareholders" = all Captains collectively, one vote each.

The Forcing Function: Any decision not made within its timeline automatically escalates to the next level. If Captains can't decide in a week, shareholders break the tie. This makes delay painful for the blocker.

3. Information Flow: Radical Transparency by Default

Everything is public by default, privacy is the exception.

  • All unit financials visible to entire company (live dashboard)
  • All decisions logged with reasoning in company-wide system
  • All meetings auto-recorded and searchable
  • All OKRs, metrics, failures public internally
  • Compensation formula public (though individual numbers private)

Exception Process:
To make something private requires Captain decision logged publicly as "Decision #X made private for reason: [Legal/Customer Confidentiality/Personal HR]". This creates social cost to secrecy.

Why this works:

  • Information asymmetry is the oxygen of politics
  • Transparency creates accountability without oversight
  • People can see how decisions actually get made
  • New employees learn the real organization fast

4. Resource Allocation: Internal Markets

Each unit gets budget monthly based on:

  • 60%: Revenue/value delivered last quarter (trailing metric)
  • 30%: Peer allocation (units vote on distributing a pool)
  • 10%: Shareholder discretionary

Internal Services Work Like Vendors:

If Unit A needs Unit B's help:

  • Unit A pays Unit B from its budget (internal transfer)
  • If they can't agree on price, Unit A can hire external vendor
  • This prevents empire-building ("I need 50 people to serve internal customers")
  • Forces service units to stay competitive

Capital Allocation:

Big investments (>30% of company funds) require shareholder vote, but any unit can propose. Template:

  • What we'll build
  • What we'll learn if it fails
  • How we'll know in 90 days if it's working
  • Which unit owns it post-investment

No business case theater. Just: bet, timeline, kill criteria.

5. Conflict Resolution: Forced Settlement

Level 1 (Day 0-3): Direct negotiation
Parties try to resolve it themselves.

Level 2 (Day 3-7): Mediated flip
If unresolved by day 3, each party proposes a solution. A randomly selected peer Captain reads both proposals blind and picks one. That solution is implemented immediately, no appeal.

Why random peer:

  • Can't be gamed politically
  • Peer Captains understand operational reality
  • Forces both parties to propose reasonable solutions (yours might get picked)
  • Fast and final

Level 3 (>Day 7): Tax
If somehow unresolved by day 7, both units lose 2% of monthly budget for each week it continues. Waste is taxed.

6. Performance & Rewards: Skin in the Game

Captain Compensation:

  • 40%: Base (market rate for role)
  • 30%: Unit performance (profit/value delivered)
  • 20%: Peer rating (other Captains score you quarterly)
  • 10%: Tenure bonus (vests over 4 years)

Individual Contributor Compensation:

  • 60%: Base (transparent bands by role)
  • 25%: Unit performance (same multiplier for everyone in unit)
  • 15%: Captain discretion (must be distributed, Captain can't keep it)

The Key Mechanism:
Every quarter, each Captain must publicly distribute their discretionary pool with written justification for each allocation. This creates social pressure for fairness while preserving merit rewards.

Promotion = Fission Opportunity:
You don't climb a ladder. When a unit fissions, talented people become Captains of new units. This creates growth opportunity without creating middle management.

7. Anti-Bureaucracy Mechanisms

The Coordination Tax:

Every standing meeting, committee, or approval process costs the unit 5% of its budget (paid to company overhead pool).

Want a weekly sync? That's ~10 person-hours × 50 weeks = 500 hours = ~$50K in overhead. Is it worth it?

This forces units to coordinate through:

  • Shared systems/APIs
  • Documentation
  • Asynchronous communication
  • Actual necessity

The Simplification Dividend:

That overhead pool? It's redistributed quarterly to units proportional to how much they've reduced coordination overhead. Cut a standing meeting? Your unit gets the dividend.

The Red Tape Challenge:

Any employee can flag a process as bureaucratic. If 10 people flag the same process, the owning Captain must either:

  • Eliminate it
  • Reduce it
  • Publicly defend it (with CEO counterfactual: "Would our founder accept this?")

Defense is logged and reviewed by shareholders quarterly. Defending too much bureaucracy becomes visible.

The External Benchmark:

Every quarter, shareholders identify 3 comparable decisions and research how fast external companies (especially startups) made them. If internal average is >2x external, it triggers a process review.

Why This Actually Works

1. It fights human nature with structure, not culture

You can't speech people out of empire-building. But you can make empires expensive (coordination tax) and unnecessary (fission creates leadership opportunities).

2. It makes the invisible visible

Bureaucracy thrives in opacity. Radical transparency means bullshit gets noticed.

3. It automates resistance

The 50-person ceiling doesn't require vigilance—it's automatic. The coordination tax doesn't need a Culture Committee—it's mathematical.

4. It aligns incentives

Captains benefit from lean, effective units (more profit, peer respect). Individuals benefit from unit success. Politics becomes negative-sum instead of rational.

5. It provides growth without hierarchy

Talented people become Captains through fission, not by managing managers. This preserves the span-of-control benefits without the coordination overhead.

Implementation Roadmap

Month 1-3: Structural Setup

  • Map current 200 people into initial units (likely 4-6 units)
  • Appoint Captains (often current department heads)
  • Set up transparent financial/information systems
  • Train everyone on decision protocols

Month 4-6: System Activation

  • Turn on internal markets
  • Begin coordination tax
  • First shareholder meeting
  • First conflict resolution cases

Month 7-12: First Calibration

  • First fission (pick an obvious 60+ person department)
  • Review all standing meetings against coordination tax
  • First simplification dividend payout
  • Refine based on what's not working

Year 2+: Steady State

  • Regular fissions as units hit 45 people
  • Quarterly shareholder votes on big bets
  • Continuous simplification pressure from tax/dividend
  • Evolution through retrospectives

The Honest Limitations

What this doesn't solve:

  1. Strategic coherence: 8 autonomous units can optimize locally and miss global opportunities. The shareholder meeting must maintain strategic direction—this system prevents bureaucracy but doesn't automatically create great strategy.

  2. Specialized expertise: Some functions (legal, specialized engineering) might not fit in 50-person units. Solution: These become internal vendors selling to multiple units, still subject to market discipline.

  3. Customer experience: Multiple units might create fragmented customer experience. Requires strong product ownership (likely its own unit) and service-level agreements between units.

  4. Regulatory/compliance: Some industries require certain controls. These become explicit Captain responsibilities with external audit, not separate departments.

  5. Culture mismatch: People who thrive in big-company anonymity will hate this. That's a feature—they'll self-select out.

The Real Test

Could you implement this tomorrow?

Yes. Every mechanism is concrete. No magic culture required.

Would it survive 5 years?

Yes. Because the anti-bureaucracy mechanisms are automatic and self-reinforcing, not dependent on heroic leaders. Even as Captains change, the structure resists bloat.

The genuine innovation isn't any single mechanism—it's treating organizational design like system architecture, with active defense against entropy rather than hoping culture will save you.

Generated 15th Nov 2025
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